Cheepro Subscription Plan Terms of Service

Please review these terms (the “Agreement”) carefully. By accessing or using the Subscription Plan Services offered by Cheepro Limited (“Cheepro”, “we” or “us”), you are confirming that you have read, understand and accept this Agreement. This Agreement can be updated from time to time as set out in Section 37 below. You are responsible for regularly reviewing the most current version of this Agreement, which is published at:, though we will notify you of any changes that, in our sole discretion, materially impact this Agreement. Continued use of the Subscription Plan Services after any such changes have been made will constitute your consent to such changes. When we change this Agreement, we will update the “Last Modified” date above.

This Agreement applies to the “Subscription Plan Services”, which are services that you access or purchase through our website or mobile applications (this does not include Cheepro Custom plans), as further defined below. The terms that apply to Cheepro’s Custom plans are available at Other terms may also apply to your use of the Subscription Plan Services, such as the Acceptable Use Rules, also available under

By using our Subscription Plan Services, you confirm that:

  • A. You will only use our Subscription Plan Services for business and professional reasons;
  • B. You are at least 18 years old or otherwise able to enter into a legally binding agreement;
  • C. You accept and will comply with this Agreement;
  • D. If you are using our Subscription Plan Services as a representative of an organization, you have the power to enter into legally binding agreements for the organization; and
  • E. You are responsible for anyone that uses our Subscription Plan Services through your account, such as your employees, consultants or contractors (“Authorized Users”).


Cheepro Terminology

1. We use capitalization for terms that have a special meaning in this Agreement. While some terms are defined elsewhere, this section sets out the definitions of some key terms.

“Content” is a generic term that means all information and data (such as text, images, photos, videos, audio and documents) in any format that is uploaded to, downloaded from or appears on our Subscription Plan Services.

“Subscription Plan Services” means our websites, such as (and all its current and future subdomains), and mobile applications, and any services that you access or purchase through our websites or mobile applications, but do not include Custom Plans and Third-Party Services, which are governed by different terms;

“Third-Party Services” are services that are not provided by Cheepro but that you may access or use in connection with our Subscription Plan Services. They include the “Social Networks”, which are the social networking sites supported by our Subscription Plan Services (such as Twitter, Facebook, LinkedIn and Instagram)

“you”, “your”, “Customer”, and similar terms mean the person or legal entity accessing or using the Subscription Plan Services. For the avoidance of doubt, if you are accessing and using the Subscription Plan Services on behalf of a company (such as your employer) or other legal entity, “you”, “your” or “Customer” means the company or other legal entity that you are using the Subscription Plan Services on behalf of.


Cheepro’s Subscription Plan Services

2. Subject to the rest of this Agreement, we will allow you and your Authorized Users to access and use our Subscription Plan Services in the way set out in the plan you subscribed to. You may not use or access the Subscription Plan Services in any other way, such as using robots, spiders, crawlers and scraping technologies.

3. Our Subscription Plan Services evolve constantly. We may change our Subscription Plan Services, such as by changing, adding or removing features at any time, for any reason. We may or may not provide notice of those changes to you. We will not be liable to you or any third party for the modification, price change, suspension or discontinuance of any of our Subscription Plan Services.

4. Our Subscription Plan Services interact with Social Networks and depend on the availability of those Social Networks and the features and functionality they make available to us, which we do not control and may change without notice. If at any time a Social Network stops making some or all of its features or functionality available to us, or available to us on reasonable terms as determined by Cheepro in its sole discretion (each an “API Change”), we may stop providing access to those features or functionality and we will not be liable to you or any third party for any such change.


Acceptable Use Rules

5. You and any Authorized Users using your account must comply with the Acceptable Use Rules and all laws. If we reasonably believe that you have breached the Acceptable Use Rules or any applicable law, we may, at any time and without notice, remove any of your Content and suspend, restrict or terminate your account or your access to the Subscription Plan Services.


Customer Content

6. You are solely responsible for Customer Content. We may, but do not have to, review, filter, block or remove Content, including Customer Content.


Submitted Content

7. If you use the Subscription Plan Services for contests or otherwise ask people to submit Content through the Subscription Plan Services (“Submitted Content”), you acknowledge and agree that:  (A) the Subscription Plan Services do not help you comply with any laws, rules, or regulations that may apply to your collection or use of Submitted Content, which is solely your responsibility; and  (B) we will not be liable to you or any third party for the Submitted Content, and we make no warranty that any Submitted Content obtained or displayed through the Subscription Plan Services is accurate or complete.


Account Information

8. You are responsible for the completeness, security, confidentiality and accuracy of the account information you provide to us. You will promptly notify us of any unauthorized access to or use of your log-in credentials or account.


Content and Third-Party Services

9. We are not responsible for Content provided by others, including Mentions and Content from Third-Party Services (such as Content from Social Networks and Content in apps from the App Directory). You and anyone else who accesses our Subscription Plan Services may access Content that might be unlawful, offensive, harmful, inaccurate or otherwise inappropriate. We will not be liable to you or any third party for Content provided by others.     

10. If you access or purchase a Third-Party Service through our Subscription Plan Services, you do so at your own risk. Your relationship with the Third-Party Service provider is an agreement between you and them. You specifically understand that we are not responsible for Third-Party Services and will not be liable to you or any third party for any losses or damages resulting from your use of Third-Party Services.     

11. If you access or enable a Third-Party Service, you grant them permission to access or otherwise process your data as required for the operation of the Third-Party Service. We are not responsible for disclosure, use, change to or deletion of your data and will not be liable to you or any third party for access to your data by a Third-Party Service.

12. We may, but do not have to, preview, verify, flag, modify, filter, block or remove Third-Party Services. You must comply with all agreements and other legal requirements that apply to Third-Party Services.


Data Protection & the GDPR

13. If your use of our Subscription Plan Services includes processing Content that contains “personal data” that is subject to the General Data Protection Regulation (EU) 2016/679, you may enter into a Data Processing Addendum (“DPA”) with Cheepro. Please email us and we will promptly send you Cheepro’s Data Processing Addendum for you to complete, sign and return to us.



14. If we share non-public information about Cheepro or our Subscription Plan Services with you, you must keep it confidential and use reasonable security measures to prevent unauthorized disclosure of or access to that information.


Intellectual Property

15. Customer Content. You retain your rights to any Customer Content you submit, post or display on or through the Subscription Plan Services. You grant us a non-exclusive, worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free license to use, host, run, copy, reproduce, process, adapt, translate, modify, publish, transmit, display and distribute Customer Content for the purposes of providing, supporting, enhancing, and developing our products and services.

16. Feedback. We welcome your suggestions, comments, bug reports, feature requests or other feedback (“Feedback”). We do not have to keep Feedback confidential, even if you tell us it is confidential. If you provide Feedback, you grant Cheepro a non-exclusive, worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free, fully paid-up license to use the Feedback for any purpose.

17. Subscription Plan Services. We keep all rights and interests in our Subscription Plan Services. The Subscription Plan Services contain Content owned or licensed by Cheepro (“Cheepro Content”). Cheepro Content is protected by copyright, trademark, patent, trade secret and other laws, and, as between you and Cheepro, we own and retain all rights in the Subscription Plan Services and in any Cheepro Content.


Payment Terms, Trials and Renewal

18. Fees and Trials. You must pay all fees for the Subscription Plan Services you purchase, except for Subscription Plan Services that we expressly offer free of charge. If you sign up for a free trial of a paid Subscription Plan Service, we may require you to provide a valid credit card or other payment method. We will charge you automatically on the first day after the free trial is over, unless you cancel or downgrade to a charge-free service and uninstall any paid apps before the end of the free-trial period.

19. Paid Services. These terms apply to your purchase of any paid Subscription Plan Services:
a) Payment for Paid Services. For Paid Services, you must provide us with a valid credit card or other form of electronic payment (such as PayPal). We will automatically charge you based on your chosen plan (monthly or yearly). We will share your account information with financial institutions and payment processing companies, including your submitted payment information, to process your purchase.

b) Terms; Prices; Payment Methods. Subscription to our plans are for fixed terms, and the associated fees payable for Paid Services are non-refundable. Prices for Paid Services are subject to change on 30 days’ notice, provided that no price change will apply during your then-current subscription term (monthly or annual as applicable). Depending on where you live, foreign exchange fees or differences in prices may apply, including because of exchange rates. We do not support all payment methods, currencies or locations for payment. If the payment method you use is no longer valid (such as a credit card that has expired) and you do not edit your payment information or cancel or downgrade your account to a plan that is free of charge, you authorize us to keep billing you for our Paid Services and you remain responsible for uncollected amounts.

c) Unpaid Fees. If you owe us any unpaid fees, we may suspend your access to our Paid Services without prior notice until you pay us in full. Your obligation to pay fees continues through to the end of the period (monthly or annual as applicable) in which you cancel or downgrade your plan.

20. Auto-Renewal of Subscription Plan Services. Subscription Plan Services plans will renew automatically at the end of the term (which may be monthly or annually, depending on the plan you chose when you purchased our Subscription Plan Services), and we will automatically bill you on renewal unless you cancel or downgrade our Subscription Plan Services under Section 22 below.

21. Taxes. You are responsible for paying all taxes on all fees that you pay to us. Local taxes may differ based on your payment method.


Cancellation and Termination of Subscription Plan Services

22. You may cancel or downgrade your Subscription Plan Services plan at any time. If you cancel (or downgrade) paid Subscription Plan Services, you must continue to pay for the rest of your plan term and you are not entitled to a refund. Accounts with overdue balances cannot be downgraded or cancelled until the balance is settled.     

23. We may refuse to provide service (including the Subscription Plan Services) to anyone for any reason at any time. We may also immediately suspend or terminate your access to our Subscription Plan Services for any reason, at any time, without notifying you in advance. If we terminate this Agreement because you violated the Acceptable Use Rules or any other part of this Agreement, you will not receive a refund. If we terminate your access to the Subscription Plan Services under this section for no reason, we will refund you for the Subscription Plan Services you have not yet received.


Disclaimer of Warranties and Limitation of Liability    

24. We offer our Subscription Plan Services “as is” and are not making any warranties, conditions, representations or guarantees of any kind, whether express, implied, statutory or otherwise, including all express or implied warranties of design, merchantability, fitness for a particular purpose, title, quality and non-infringement, that our Subscription Plan Services will meet your requirements or that our Subscription Plan Services will always be available, accessible, uninterrupted, timely, secure, accurate, complete or error-free. Use our Subscription Plan Services at your own risk. You hereby release us and our affiliates and the directors, officers, employees, agents, licensors and service providers of Cheepro and our affiliates (the “Cheepro Parties”) from any claims, known or unknown, you have against them.

25. We will not be liable for indirect, punitive, incidental, special, consequential or exemplary damages, or for loss of profits, goodwill or data or other intangible losses, that result from the use of, or inability to use, our Subscription Plan Services or any other aspect of this Agreement. Under no circumstances will we be liable for any Third-Party Services, Social Networks or activities of third parties, any connection to or transmission from the Internet, or for any damage, loss or injury resulting from hacking, tampering, theft or other unauthorized access to or use of our Subscription Plan Services or your account or the information contained in your account, including Customer Content.

26. Our aggregate liability to you for all losses or damages arising out of this Agreement or your use of our Subscription Plan Services, even if we have been advised of the possibility of such losses, will not exceed the greater of the fees we received from you for our Subscription Plan Services that are subject to the claim during the three-month period immediately preceding the date on which the damages arose and USD$100. The limitations of liability in this section also apply to the Cheepro Parties and to claims brought based on any cause of action, including breach of contract, tort (including negligence), statute or other legal or equitable theory. If there is a law that limits how the limitation of liability in this section applies to you, our liability will be limited to the fullest extent permitted by law.

27. No advice or information, whether oral or written, obtained from us or elsewhere will create any warranty or condition not expressly stated in this Agreement.

28. Our prices are set based on limitations of liability and the disclaimers of warranties in this section. You acknowledge that they will survive and apply even if found to have failed their essential purpose.

29. If you are dissatisfied with our Subscription Plan Services or believe that you’ve been harmed by your use of our Subscription Plan Services or this Agreement, you may terminate your use of our Subscription Plan Services. That termination is your sole and exclusive remedy (and our sole and exclusive liability) under this Agreement.


Claims and Disputes

30. The laws of the Hong Kong Special Administrative Region will govern any dispute, cause of action or claim arising out of this Agreement or your use of our Subscription Plan Services, including against any Cheepro Party (“Dispute”), without giving effect to conflict-of-law principles.

31. You will indemnify and hold harmless the Cheepro Parties from and against all losses, damages, penalties, liability and costs, including reasonable legal fees, of any kind or nature related to any claim against a Cheepro Party related to: (a) Customer Content or Submitted Content; (b) your breach of this Agreement or any laws; or (c) your use of our Subscription Plan Services or any Third-Party Services (including your breach of terms for any Third-Party Services).

32. If you breach this Agreement or violate our rights or another person’s rights, we may ask a court to stop you; if we bring a claim against you, you will reimburse us for our reasonable legal fees for that claim.

33. If you have any kind of Dispute with us, the exclusive means of resolving it will be by confidential, binding arbitration before a single arbitrator chosen by you and Cheepro. You will give notice of your Dispute to us in writing. If we do not decide together on an arbitrator within 15 days after we receive that notice, we both agree to ask the Hong Kong International Arbitration Centre (HKIAC) to appoint one for us. The arbitration will take place in Hong Kong, Hong Kong SAR, under the Arbitration Act, and will follow the Domestic Commercial Arbitration Rules of the HKIAC. The arbitrator will have the right to decide how the costs should be divided between us. The arbitrator will have the right to accept whatever kind of evidence they think is appropriate and will have the right to make whatever award they consider fair and equitable, based on legal and equitable principles, including giving an order such as an injunction (to stop one of us from doing something) or an order that you or we pay damages to the other. The arbitrator’s award can be entered into the registry of the High Court of the Hong Kong Special Administrative Region and enforced in the same way as a court order if the court in the enforcing jurisdiction allows.

34. Any Dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. Cheepro and you each waive any right to a trial by jury.



35. Export Compliance. You will not use or access our Subscription Plan Services if you are located in any jurisdiction in which the provision of our Subscription Plan Services is prohibited under Hongkongese or other laws (a “Prohibited Jurisdiction”) and you will not provide access to our Subscription Plan Services to any government, entity or individual located in any Prohibited Jurisdiction. You confirm that you are not named on any government list of persons or entities prohibited from transaction with any Hongkongese person; (b) you are not a national of, or a company registered in, any Prohibited Jurisdiction; (c) you will not allow Authorized Users to access or use our Subscription Plan Services in violation of any Hongkongese or other export embargoes, prohibitions or restrictions; and (d) you will comply with all laws regarding the transmission of data exported from the country in which you (or your Authorized Users) are located to Hong Kong.

36. Amendment. We may change any part of this Agreement (including any terms or documents incorporated by reference in this Agreement) at any time by posting the revised terms on the Cheepro website, and your use of the Subscription Plan Services after the effective date of the updated Agreement or other terms constitutes your agreement to the updated Agreement or other terms, as applicable. It is important for you to review this Agreement before using our Subscription Plan Services and from time to time. The updated Agreement will be effective as of the time of posting, or on such later date as may be specified in the updated Agreement, and will apply to your use of the Subscription Plan Services from that point forward.

37. Assignment. You may not assign your rights under this Agreement to anyone else. We may assign our rights to any other individual or entity.

38. Severability. If a court finds part of this Agreement to be invalid, the rest will continue to apply with the minimum changes required to remove the invalid part.

39. Force Majeure. We will not be liable to you or any third party for any failure to perform our obligations under this Agreement if that failure results from any cause beyond our control, such as the elements; fire; flood; severe weather; earthquake; vandalism; accidents; sabotage; power failure; denial of service attacks or similar attacks or other acts of hackers; Internet or network failures or interruptions; acts of God and the public enemy; acts of war; acts of terrorism; riots; civil or public disturbances; strikes, lockouts or labor disruptions; any laws, orders, rules, regulations, acts or restraints of any government or governmental body or authority, civil or military, including the orders and judgments of courts; or if another person (including a Social Network) changes their services or terms or no longer offers their services to you or Cheepro on terms we believe are reasonable.

40. Remedies. If we fail to enforce this Agreement, we are not waiving our right to do so. Any remedies we have under this Agreement are not exclusive of any other remedies we may have under this Agreement, at law or otherwise.

41. Notices to You. Cheepro may give notice to you by placing a banner notice on the Cheepro platform or Cheepro’s website. We may also contact you or your Authorized Users through your Cheepro account or contact information you provide, such as email or telephone or through your account on one or more Social Networks. If you fail to maintain accurate account information, such as contact information, you may not receive critical information about our Subscription Plan Services or this Agreement. 

42. Notices to Cheepro. For any notice to Cheepro that you give under or regarding this Agreement, you must notify Cheepro by email to with a duplicate copy sent via registered mail to the following address: Cheepro Limited, 14/F China Hong Kong Tower, 8 Hennessy Road, Wanchai, Hong Kong; Attention: Legal Department. 

43. Entire Agreement. This Agreement, including the other documents referred to as applicable to the Subscription Plan Services in this Agreement, is the entire agreement between you and Cheepro for your use of our Subscription Plan Services. Any prior understandings, statements or and agreements (oral or written) do not apply, including additional terms that you may present (such as terms in a unilateral notice from you to us or printed on a purchase order or any other document generated by you). This Agreement is binding on the parties and their permitted successors and assigns.

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